Badges

The Fan-To-Fan Badge Exchange, powered by Lyte, is a place where you can return or request tickets once a certain ticket type sells out.

Sold out standard weekend badges and premium badges. NOTE: Customers returning badges will receive payouts on or after Monday, July 29th 2024.

Yes. The same process will apply for Premium Badges. 

‍I am looking to return my badge(s):You can return your purchased badge(s) on the exchange site. Lyte will make you an offer on the spot—sometimes more and sometimes less than you paid, depending on demand for tickets. Lyte’s mission is to ensure the next fan in line gets to go at a fair and marketable price.

Request the badge you are looking for and lock in the price with a debit/credit card. Once Lyte gets a badge you requested from another fan, you will be charged exactly what Lyte quoted you. No hidden fees.

Feel free to place another request for badges at any time. Please note that making multiple requests will not increase your chances of getting a badge.

If there is no waitlist for badges there are no other fans with whom to exchange. For now, you can sign up and we will notify you once your badge type has sold out.

NO. Approved exhibitors, panelists, and press whose associates have a sudden change of plans may not loan/give their credentials to another under any circumstances. Dream Con's Programming, Press or Exhibitor teams must be contacted with a formal request from the original program applicant(s) no less than 30 days prior to the beginning of the event; or a date/ time agreed upon in writing by the Programming/ Press/Exhibitor director. If approved, fees may apply as determined by the director. No changes will be authorized within 14-calendar days of the event's first full day of programming.

‍Once you are notified, you will have 23 hours to view or cancel your request at any time before it is filled. After 23 hours, your debit/credit card on file will be automatically charged. Badge confirmation will be emailed to your email on file by the official ticketing platform, Leap (formerly known as Leap/ Growtix).

‍Once you've completed your request, you're all set. Your card will be charged automatically as soon as Lyte is able to find you badges. Once badges are found and you are notified, you will have 23 hours to modify or cancel your request before Lyte charges your card on file.

You will receive a confirmation email via Leap/ Growtix with a QR code. Dream Con’s onsite registration area at our venue requires a valid photo ID be presented by the customer/badge holder on-site with the legal name to match the submitted name on the order. The name on the order is not editable. Dream Con’s registration associate will scan the QR code whether it is presented physically or digitally.

All badges will be picked up on-site at our registration area at our venue. To pick up badge(s), you must present a valid photo ID with the legal name to match the submitted name on the order. Dream Con’s registration associate will scan the QR code whether it is presented physically or digitally. See Registration FAQs above.

Lyte prices are based on fair market value and may be higher than original prices if there are significantly more requests than tickets. However, Lyte’s prices are always lower than third-party websites. Lyte technology drives prices back to the original value. By using the Fan-to-Fan Exchange, you are helping us in our fight against scalping.

Unlike traditional secondary market sites, Lyte has been granted a direct integration with select primary ticketing companies, ensuring a seamless and safe/ secure transaction that is designed to protect the integrity of your ticket as a buyer or seller.

Wait time depends on availability. Hang in there! Lyte has been able to fill up to 98% of requests for other big events. Badge returns pick up the most in the last month. That’s when the line really starts moving.

‍Lyte’s customer support is standing by for you. Learn more about Lyte here. Contact them here and they will get right back to you.

Unfortunately, no. All sales are final.

No refund or rollovers will be authorized by Dream Con due to customer personal circumstances including, but not limited to, illness, marriage, divorce, educational enrollment, military deployment, change in employment status, etc. However, you can sell your sold out badge(s) using the Lyte Fan-to-Fan Exchange. This is a secure way to sell your badge(s) if you are no longer able to make it to Dream Con for whatever reason. 

Weekend badges granting general admission access into the event will be available during three separate dates. The dates for the ticket/badge drops are:

Friday, September 15, 2023 at 7:00 pm CST / 8:00 pm EST / 5:00 pm PT

Friday, December 15, 2023 at 7:00 pm CST / 8:00 pm EST / 5:00 pm PT

Friday, March 15, 2024 at 7:00 pm CST / 8:00 pm EST / 5:00 pm PT

Limited Premium badge upgrades will be available for purchase. A Weekend badge is required in order to be eligible for the upgrade. The date for the upgrade is:

Friday, June 7, 2024 at 7:00 PM CST / 8:00 PM EST / 5:00 PM PT

Unfortunately, no. All sales are final. No refunds, transfers, exchanges, or rollovers will be authorized due to customer personal circumstances including, but not limited to, illness, marriage, divorce, educational enrollment, military deployment, change in employment status, etc. We apologize for the inconvenience however this is a critical component in combatting scalpers and scammers. This policy is not meant to pressure any person into making a purchase. Please only commit and make a purchase if you feel capable and comfortable assuming such financial risk.

No. By registering for a Dream Con badge, you agree not to sell, trade, transfer, or share your promotional code, email confirmation, or badge. Confirmations and/or badges that have been sold or provided by anyone other than Dream Con will not be honored.

Dream Con strongly discourages attendees from selling/purchasing resale badges on any platform especially via social media (i.e. lnstagram, Twitter, and Facebook). The onsite registration area at our venue requires a valid photo ID be presented by the original customer/badge holder on-site with the legal name to match the originally submitted name on the order. The name on the order is not editable. Therefore any person utilizing a resold ticket will not match, fail verification, and thus be denied entry to the event. These are typically scams with people attempting to edit the name text to fool their victim.

‍Our registration associate will scan the QR code whether it is presented physically or digitally. Even if the physical paper presented displays an edited unauthorized name, the original/scanned name shown by the GrowTix system will be given precedence and entry will be denied. Please consider and understand this before making your purchase. We encourage all community members to inform and hold each other accountable.

All badges must be picked up in-person at the venue and require a valid photo ID matching the QR confirmation code’s ticket name or the billing information’s order name as registered in the GrowTix system to be distributed by event associates. Both physical confirmations presented on paper and digital confirmations presented via mobile device will be scanned and must match the name registered in the GrowTix system. No person may present another person's identification to pick up an order regardless of their affiliation or relation. Verbal or written authorization to have another person present an ID that doesn't belong to them will not be accepted. No remote digital/virtual verification will be permitted. These included, but are not limited to, video conferencing software such as FaceTime, Zoom, Skype, Google Meet etc. Both paper and digital QR confirmations will be reviewed/scanned and must match the presented valid photo ID along with the information registered in the GrowTix system.

By default, all badges are registered under the order name listed on the billing information during the original transaction. A secondary “ticket name” may be assigned by the person listed on the order name. The ticket name is only authorized for badge pickup and venue entry. All other registration services such as purchasing upgrades and after party tickets as well as resending lost confirmations are accessible  only to the order name listed on the billing information. In the event of an ownership disagreement between the order name and the ticket name the person listed on billing information will be given precedence.

Acceptable forms of valid photo ID include Driver's license, Passport, Military ID, or state/local government identification card.

Other forms of ID may be acceptable at the discretion of Dream Con staff if they are issued by reputable, verifiable institutions and contain the following information: legal first name, legal last name, recent photo, issue date, and/or expiration date. Indication of date of birth is also recommended in the event an attendee expresses interest in age-restricted programming.

Unfortunately, no. Badges will not be given complimentary or at cost replacements. The confirmation email/webpage QR code(s) used for pick-up will not act as a substitute for the original admission badge and does not entitle the attendee to a replacement admission badge. Please be mindful and responsible of your admission credentials at all times.

Yes. A standard admission badge of any type is required for entry into the con, even if you are accepted as a panelist. Please note, Dream Con has discontinued complimentary badges for accepted panelists. As such, the previous refund process no longer exists, effective immediately.

‍This year, there are more opportunities for badge purchases. We believe this extended timeline promoted in advance of the event helps you adequately prepare for the convention regardless of the panel decision made. We recommend that you encourage friends you invite to your panel to acquire badges as soon as possible.

Finally, we tried to keep this a surprise but couldn’t contain it any longer and want to make sure you are informed as tickets drop. We’re excited to offer two new additions this year for panelists. Accepted applicants will have their standard Weekend Badge converted to a Panelist Badge, allowing them to take advantage of the Panelist Package. Keep an eye out for more information about the Panelist Package when the panel application opens in late October.

Upgraded badges are limited quantities of premiere passes that grant access to additional perks, rewards, and benefits to a select group of attendees. The product names vary from year to year and sometimes include commemorative and special packages. All registered Weekend badge customers will be permitted to participate in an upgrade session where they simply pay the difference between their currently purchased badge and the desired badge.
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REMINDER: Upgrades have limited availability and are not guaranteed to all qualifying customers. email and name submitted with the original billing information will be permitted to perform the upgrade.

DISCLAIMERS: Be advised this badge does NOT guarantee entry to high-demand events or contact with high-profile Talent/persons. Highly-anticipated activities with limited capacities such as meet and greets, sporting events, and popular panels (especially those featuring celebrity talent) and other select programming may require participation in a lottery, reservation, or other special registration process to gain entry. This badge does NOT allow Premium admission holders into restricted or exclusive areas such as the Industry Lounge, Green Room, Staff domains, back-of-house hallways for the venue, or backstage. Premium badges do NOT permit priority line access nor reserved seating for any events or programming spaces aside from the priority line perk for Main Stage mentioned above.

Only the monetary difference is required between the pre-purchased weekend badge and the premium badge to complete the transaction which will be automatically calculated and applied at checkout during standard release in June.

Only pre-purchased and/or pre-registered Weekend badges on Leap Conventions/GrowTix are eligible to participate in upgrade sessions.

Only the order name/ email of the primary customer listed on the billing information from the original transaction via the GrowTix website may participate in upgrade sessions. If multiple badges within a single order have been assigned different ticket names, only the name/ email listed on the billing information will be permitted to select and confirm upgrades for all the badges within that same order. This is non-negotiable and badges are non-transferable.

Upgrades are final, irreversible, non-transferable, and non-refundable. Customers cannot revert back to any previously held badge. No exceptions will be made due to personal circumstances such as a fellow weekend plus badge holder in your group (e.g. friend, family member, partner/ significant other etc.) being unable to claim the upgraded badge for personal or technical reasons. Be mindful of this potential outcome prior to pursuing an upgrade.

No. All badge perks/rewards/benefits are only applicable to the original order name listed on the billing information or ticket name next to the QR code for which the registration was submitted under. They cannot be applied or transferred verbally or in writing to any person including, but not limited to, friends, coworkers, children, spouses, partners, business associates etc. If each person in a group is interested in redeeming the same perks/rewards/benefits then  each person must purchase and possess their own badge.