Badges

June 3 - Last day to edit your mailing address in TIXR if you purchased a mailed badge.
June 10 - Last day to purchase a mailed badge. All badges purchased after this date will be defaulted to onsite pickup only.
June 22 - Badge mailing begins on a rolling basis.
June 30 - All mailed badges received

During the event, all attendees will be required to quickly scan in and out of the Convention Center‘s main entrances/exits using their activated badge. This provides additional security for our attendees and the convenience of optional mailed badges if you want to skip the registration lines onsite.

No - If you do not want your badge mailed, you can select to pick up onsite during the official registration hours. Please select this option when purchasing your badge.

All purchasers with a mailing address in the United States buying a Premium, Weekend (3 Day), and Single Day (Friday, Saturday and Sunday) badge are eligible for the shipping option. All other badge types must be picked up onsite during Registration Hours. There is no international shipping available at this time.

Unfortunately, we do not ship internationally, and you will have to pick your badge up onsite during the event. Please select the appropriate option during your purchase as non-refundable mailing fees will be changed to an administrative fee if incorrectly selected.  

All badges purchased before June 10 will be shipped out beginning June 22 on a rolling basis. Once shipped, you will receive an email with your tracking information. Please ensure any updates to your mailing address have been made in TIXR no later than June 3. We are not responsible for incorrect addresses after the deadline above.  If you have questions regarding your mailed badge, please email dreamcon@intellitix.com.

Mailed badges are the same as onsite pickup badges and fall underneath the same policy. We are unable to replace the badge, and a new one will need to be purchased at the full price. We will deactivate your old badge upon notification, and only the newly purchased badge will be valid for the event. You will pick up your new badge onsite during event registration hours.

If you do not receive your badge by July 1, please contact dreamcon@intellitix.com with the below information no later than July 6.
      - Purchaser Full Name
       - Ticket Order Number
       - Mailing Address

As soon as you notify us that the badge has been lost/stolen, it will be disabled and is no longer valid for entry for anyone who tries to use it to access the event.

Our partner, Intellitix, will be able to answer any additional questions after the shipping date above. We will provide the customer support information closer to the shipment date. If you have any questions prior to the shipment date, please email info@dreamconvention.com.

Early Drop badges will be available for purchase during the following dates/times:

Friday, October 10 at 7pm CST / 8:00pm EST / 5:00pm PST

‍Please monitor the Dream Con mobile app, website, and social media accounts for announcements regarding future standard admission badge release dates not listed above. There are currently no details available regarding badge upgrades to high-tier Premium badges.

Unfortunately, no. All sales are final. No refunds, transfers, exchanges, or rollovers will be authorized due to customer personal circumstances including, but not limited to, illness, marriage, divorce, educational enrollment, military deployment, change in employment status, etc. We apologize for the inconvenience however this is a critical component in combatting scalpers and scammers. This policy is not meant to pressure any person into making a purchase. Please only commit and make a purchase if you feel capable and comfortable assuming such financial risk.

No. By registering for a Dream Con badge, you agree not to sell, trade, transfer, or share your promotional code, email confirmation, or badge. Confirmations and/or badges that have been sold or provided by anyone other than Dream Con will not be honored.

Dream Con strongly discourages attendees from selling/purchasing resale badges on any platform especially via social media (i.e. lnstagram, Twitter, and Facebook). The onsite registration area at our venue requires a valid photo ID be presented by the original customer/badge holder on-site with the legal name to match the originally submitted name on the order. The name on the order is not editable. Therefore any person utilizing a resold ticket will not match, fail verification, and thus be denied entry to the event. These are typically scams with people attempting to edit the name text to fool their victim.

‍Our registration associate will scan the QR code whether it is presented physically or digitally. Even if the physical paper presented displays an edited unauthorized name, the original/scanned name shown by the GrowTix system will be given precedence and entry will be denied. Please consider and understand this before making your purchase. We encourage all community members to inform and hold each other accountable.

All badges must be picked up in-person at the venue and require a valid photo ID matching the QR confirmation code’s ticket name or the billing information’s order name as registered in the TIXR system to be distributed by event associates. Both physical confirmations presented on paper and digital confirmations presented via mobile device will be scanned and must match the name registered in the TIXR system. No person may present another person's identification to pick up an order regardless of their affiliation or relation. Verbal or written authorization to have another person present an ID that doesn't belong to them will not be accepted. No remote digital/virtual verification will be permitted. These included, but are not limited to, video conferencing software such as FaceTime, Zoom, Skype, Google Meet etc. Both paper and digital QR confirmations will be reviewed/scanned and must match the presented valid photo ID along with the information registered in the TIXR system.

By default, all badges are registered under the order name listed on the billing information during the original transaction. A secondary “ticket name” may be assigned by the person listed on the order name. The ticket name is only authorized for badge pickup and venue entry. All other registration services such as purchasing upgrades and after party tickets as well as resending lost confirmations are accessible  only to the order name listed on the billing information. In the event of an ownership disagreement between the order name and the ticket name the person listed on billing information will be given precedence.

Acceptable forms of valid photo ID include Driver's license, Passport, Military ID, or state/local government identification card.

Other forms of ID may be acceptable at the discretion of Dream Con staff if they are issued by reputable, verifiable institutions and contain the following information: legal first name, legal last name, recent photo, issue date, and/or expiration date. Indication of date of birth is also recommended in the event an attendee expresses interest in age-restricted programming.

Unfortunately, no. Badges will not be given complimentary or at cost replacements. The confirmation email/webpage QR code(s) used for pick-up will not act as a substitute for the original admission badge and does not entitle the attendee to a replacement admission badge. Please be mindful and responsible of your admission credentials at all times.

Yes. A standard admission badge of any type is required for entry into the con, even if you are accepted as a panelist. Please note, Dream Con has discontinued complimentary badges for accepted panelists. As such, the previous refund process no longer exists, effective immediately.

‍This year, there are more opportunities for badge purchases. We believe this extended timeline promoted in advance of the event helps you adequately prepare for the convention regardless of the panel decision made. We recommend that you encourage friends you invite to your panel to acquire badges as soon as possible.

Finally, we tried to keep this a surprise but couldn’t contain it any longer and want to make sure you are informed as tickets drop. We’re excited to offer two new additions this year for panelists. Accepted applicants will have their standard Weekend Badge converted to a Panelist Badge, allowing them to take advantage of the Panelist Package. Keep an eye out for more information about the Panelist Package when the panel application opens in late October.