RegistraTION FAQ HIghlights (2026)

Thanks for your inquiry regarding registration at Dream Con. We've highlighted a couple of pertinent points of information for your consideration as there are several key new strategies and solutions scheduled for implementation in the forthcoming year. All information listed here has been publicly released via alternative methods such as other webpages, TIXR confirmation pages, social media etc. and has been compiled here for your convenience.

**NOTE** This page is only a highlight of the top 10 to 20 most asked questions via email or social media. If you're viewing this page you were sent a link to quickly refer to your specific question but we do recommend reviewing the full comprehensive list of registration FAQs available via https://www.dreamconvention.com/badges. Please note you will need to scroll towards the bottom of the page to the section that appears after the badge types and prices.  

Dream Con standard policies and protocols does not enable or authorize refunds, resells, transfers, or rollovers for admission badges or separately purchased activity tickets due to individual personal circumstances.

If the event is cancelled or rescheduled, the leadership will enact a mass policy that addresses concerns and provides a solution for all attendees at large. This will be communicated in multiple phases via email as details are finalized.

What is the Dream Con age policy? Can a child/ teenager attend without their parent or guardian? Do certain panels, parties and other programming have age restrictions?

Dream Con proudly welcomes attendees of all ages to the event-at-large within it's primary hosting venue(s). However, there are certain compliance guidelines and protocol for minors (17 and younger) outlined below that must be considered by each person or group. Be advised there may be individual activities/areas (e.g. after-parties, performances, evening panels) both on-site and off-site that are reserved exclusively for adults (18 and older) requiring a valid photo ID for entry. Please review the full programming schedule when it is publicly released closer to the event date(s) for details regarding the locations and times of limited/select activations with age restrictions.
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Minors Five (5) Years Old and Under: There is no admission cost for children five (5) and under to attend Dream Con. Up to two (2) children per paying adult will be permitted. These attendees must remain under direct adult supervision for the duration of the event by a person with a purchased badge and valid photo ID. If venue or event staff evaluates and determines that sufficient supervision is not being provided, all parties may be subject to disciplinary action up to and including removal from the event/ vacating the premises.

‍Minors Six (6) Years Old to Seventeen (17):
A standard admission badge is required for all minor attendees between six (6) years old and seventeen (17) years old. Please keep in mind that these attendees must have an adult present for the initial badge pickup.
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For minors, a valid photo ID is not required for admission badge pickup but highly recommended to ensure that they can redeem their badge on-site for pickup in the event of extreme scenarios: If a parent/ guardian/ companion who has purchased badges on behalf of a minor attendee between the ages of thirteen (13) and seventeen (17) and is listed as the original customer on the order's billing information but can no longer attend the event to verify pickup, the minor attendee may still pick up their badges if all the following criteria are met:'

A. the minor attendee's legal name is present on the badge
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B. the minor attendee displays a valid photo ID matching the name on the order and/ or badge, and
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C. a different parent/ guardian/ companion with a valid photo ID is present to authorize/ approve the pickup.
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Regardless of the minor's possession of a valid photo ID, a parent/ guardian/ companion with a valid photo ID must also be present on-site at the venue to approve the pick-up of their badge(s) for all persons under the age of 18.
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After picking up badges, it is recommended but not required that attendees between seventeen (17) years old and thirteen (13) years old remain with an adult in possession of an admission badge and valid photo ID for the duration of the event.All minors twelve (12) and under are required to have an adult nearby/ inside the venue while attending the event in case of emergency. Please note the parent/ guardian/ companion should be the same person from the original order/ billing information. If these are two separate people BOTH need to be present to authorize distribution and pick up badges.Dream Con standard policies and protocols does not enable or authorize refunds, resells, transfers, or rollovers for admission badges or separately purchased activity tickets due to individual personal circumstances.

If the event is cancelled or rescheduled, the leadership will enact a mass policy that addresses concerns and provides a solution for all attendees at large. This will be communicated in multiple phases via email as details are finalized.

Can I change my TIXR order from mailed to on-site pickup? Can I change my TIXR order from on-site pick-up to mailed?

In general no, attendees are not permitted to change their choice of Mailed/Delivered Badges to On-Site Pickup badges or vice versa (i.e. paying an extra cost after the original purchase to have on-site pickup badges be delivered.) This decision can only be made once at checkout. When viewing the TIXR purchase page you will notice two (2) separate rows for mailed and on-site pick-up badges. This is because although the badges will look and function the same in-person, each completed order is sent to separate fulfillment pipelines once your order is submitted. Mailed badges are transmitted externally to a third-party organizer to be packed and shipped for delivery (they will also manage any tracking notifications) while on-site badges are grouped and prepared by an internal first-party organizer. In the future, when one entity handles both processes it may be viable to alternate between the two options if circumstances change.

Any attendees that would like to transition form mailed badges to on-site pick-up or vice versa (i.e. on-site-pick-up to mailed badges) will be required to make a new purchase of their same order at full price with the correct/preferred delivery method and can be issued a TIXR credit for the original order with the unwanted delivery method. We appreciate your understanding and cooperation.

When will I receive my mailed badge?

All badges purchased before June 10 will be shipped out beginning June 22 on a rolling basis. Once shipped, you will receive an email with your tracking information. Please ensure any updates to your mailing address have been made in TIXR no later than June 3. We are not responsible for incorrect addresses after the deadline above.  If you have questions regarding your mailed badge, please email dreamcon@intellitix.com.

Here are some important benchmarks to remember:
‍June 3 - Last day to edit your mailing address in TIXR if you purchased a mailed badge.
June 10 - Last day to purchase a mailed badge. All badges purchased after this date will be defaulted to onsite pickup only.
June 22 - Badge mailing begins on a rolling basis.
June 30 - All mailed badges received

If you do not receive your badge by July 1, please contact dreamcon@intellitix.com with the below information no later than July 6.
- Purchaser Full Name      
- Ticket Order Number
- Mailing Address

Have additional questions about mailed badges? Our partner, Intellitix, will be able to answer any additional questions after the shipping date above. We will provide the customer support information closer to the shipment date. If you have any questions prior to the shipment date, please email dreamcon@intellitix.com.